What Our Customers Are Saying
Procolored was founded in 2018 in the USA and first entered DTF (Direct-to-Film) printing market in 2019. With user-centric innovation and progressively improving technology, Procolored products are now sold in more than 58 countries and regions, empowering over 30,000 home-based entrepreneurs to launch and expand their digital printing businesses.
It’s not the PERFECT product or service that make Procolored stand out on the competitive market. At Procolored, we don’t produce perfection, nor do any other brands —— there’s no such thing as a perfect product that perfectly satisfies anyone.
Instead, all Procolored users are attracted and convinced by our commitments in creating, developing, improving and giving back.
And from the past to the future, we promise that:
With Procolored, Easy DTF Printing is Achievable
Holding over 100 patents, we still devote ourselves to higher-end DTF (Direct-to-Film) printing technologies that not only fit market trends but also meet user requirements.
In 2022, we replaced the image processing software from Acro RIP to PRO RIP. Through all these years, PRO RIP has been gradually upgraded into a software with abundant language options and multiple image editing functions.
In 2023, to enhance DTF printing efficiency and reduce human effort involved during the printing, we upgraded all DTF printers with film cutter and launched auto powder shaker machine.
The past 2024 to us is epic with so much thrilling evolution:
We launched two top-notch systems on DTF printer —— Procolored Siphon Circulation® System and Procolored Printhead Safeguard System. With the two systems, printhead lifetime is prolonged by 70%, with 90% aging damage to the ink tubes reduced.
We launched a brand-new auto heat press that features knob switch for easier value adjustment, and automatic closing and opening heating pad —— a premium printer is just the first step towards easy printing, but don’t worry, Procolored has covered everything else.
In January 2025, we launched our first Kickstarter project —— K Series DTF Printer project. Configured with all the mature Procolored technologies, the prnter now has earned over 600 backers and is recommended by numerous DTF experts.
(Check out their feedback videos here:
@Daisy Multifacetica, @Noeli Creates, @Hai-Tech, @Alison Crafts, @Jay Munee DIY)
At Procolored, Consumer Experience is Always Prioritized
The main Procolored customer support team is located in China, where its initial supply chain is rooted. To promise an instant and informative help to customers in different time zones, we run a 24/6 customer support system to ensure that all queries are resolved promptly.
Headquartered in California, we also run a local showroom office in Diamond Bar to solve online or walk-in consultation of printer configuration and maintenance.
We highly appreciate and greatly value every consumer feedback, since it helps us better understand the real-world effectiveness of our products and services.
Talk is cheap —— check out real feedback from our customers.
"From my initial inquiries about the A4 to the guidance and support provided with my recent upgrade (Dual Head), the team has been attentive, knowledgeable, and genuinely helpful. With Procolored, I've found more than just a reliable printer; I've found a trusted partner in my printing journey. Highly recommend!."
Naden M.
" Since the purchase, we’ve contacted after-sales support a few times and have always been treated courteously and efficiently. I also reached out to the support team with some additional questions and was provided with prompt and helpful answers.
The price-to-quality ratio is simply outstanding. Highly recommended!
Rob
"The customer service help was incredible and we got very fast replies to help us work the printer. The printer now works great and produces amazing pictures thanks to the wonderful team that helped us!!"
Marim Z.
In Procolored, Premium Fulfillment is Guaranteed
What defines a good product goes far beyond its appearance design or unique functions. At Procolored factory, we also focus on other critical areas:
Exclusive technology: Equipped with a professional research team of 100+ experts, together with years’ experiences in printing industry, Procolored redefines the standard of top-notch modified printers —— we combined Epson print head with self-developed technologies, including exclusive motherboard, film cutter, patented ink circulation system, fabric inks and so forth innovations, revolutionarily broadening Epson tech into DTF printing area.
Premium quality: Our high standards for quality are upheld throughout the entire production process —— from multiple examinations on incoming materials, strict procedures on machine assembly, to numerous tests on the finished product, we implement quality control in every detail to promise an enduring quality for every machine.
Attentive packaging: To effectively reduce accidental damage during the long-distance shipping, our machines are all packed with foam wrapping and secured in tough wooden crates. We also provide detailed unboxing videos to help users avoid any potential harm from improper handling.
Efficient shipping: With our global market growing bigger, so far we have established a supply network with warehouses located in China, the USA and Poland, featuring flexible dispatching management to ensure quick and safe delivery for every order.
Through Procolored, Mutual Growth Can be Realized
At Procolored, we believe in the power of collaboration and mutual growth —— we not only provide cutting-edge DTF printing solutions, but also help our customers achieve their printing or business blueprints:
Loyalty Program: To reward the broad user group established, we launched the Loyalty Program in 2024. Through this program, users earn point with every dollar they spend on the store, and are entitled to redeem them for benefits like gift card, discount card or other brand merches. Moreover, returned customers can also enjoy benefits including discounted consumables, free training class or free trial on new products.
Startup Accelerator Program: Inspired by our user interviews, we launched Startup Accelerator Program to ensure printing business can be achieved for everyone. Through this program, qualified applicants will receive a full bundle machines of DTF printing at no cost, as well as detailed tutorials and other business support from Procolored.
Freelance Technician Program: To the greatest extent to cover users’ maintenance needs and help more people earn money by skills, we launched Freelance Technician Program in 2024, offering on-boarding training and technician jobs to people with practical maintenance skills. So far the program has been successfully running in the USA, and is expected to start in European countries very soon.
Innovation always comes from a stroke of genius, but only the practical one remain enduring. At Procolored, constant user interviews and customer feedback are the strongest backbone to keep our innovation resilient and evergreen.
To achieve innovative, lightweight and intuitive DTF printing, you can always trust Procolored.
Most Popular Blogs
About the Author - Joyce
Joyce has worked with Procolored since the first day she joined inkjet printing career. Through continual training courses and years of working experiences, Joyce has formed a comprehensive understanding over Procolored products and a thorough knowledge of printing technologies.
Most Popular Blogs
5000+ 5 Star reviews
What Our Customers Are Saying
You're walking on a cloud!
Not a Doubter Anymore
"I was a little leery about the claim of not needing your hands to get the shoes on, but I’m a believer now. Great, true fit and good."
PATRICIA B. / Marketing
Work well for my problem
"Fabulous shoe. Expands where it needs to expand. Contracts where it needs to contract, and soooo easy to put on. Lots of support."
TRAVIS J. / Financial Advisor
News and deals, directly to your inbox
Your cart is currently empty.
Start Shopping$321